Frequently asked questions

Frequently asked questions

Files

  • Are there dimension drawings and 3D drawing files available for the Kalfire E-one?

    Yes! All Kalfire E-one 2D and 3D drawing files for, for example, SketchUp and PaletteCAD are available in several file formats. Click here to view the files.

  • Where can I download the manual for the Kalfire E-one?

    You can download the manual for the Kalfire E-one from the product specification page. Click here to be directed to the right page.

General

  • Is it possible to view the Kalfire E-one at Kalfire?

    Yes, it is! You can also view the Kalfire E-one at our Kalfire Experience Centre. Both the Kalfire E-one 100F and the Kalfire E-one 100F FR are on display in our showroom in two beautiful designs. Our advisors would be happy to tell you more about them. Click here to make an appointment.

    PLEASE NOTE! Due to the coronavirus we are unfortunately obliged to close the Kalfire Experience Center for an indefinite period of time. We apologize for any inconvenience.

  • Will additional models of the Kalfire E-one be available in the future?

    At the moment, there are only two models available: the Kalfire E-one 100F and the Kalfire E-one 100F FR. This is what we call a front model. Here at Kalfire, we are constantly developing new innovations and improving our products. Keep an eye on this website for the latest developments!

  • Where can I view the Kalfire E-one?

    You can view the Kalfire E-one at one of our exclusive Kalfire E-one dealers or at the Kalfire Experience Centre. Click here to find a dealer near you and make a no-obligation appointment.

  • What is the difference between the Kalfire E-one 100F and the Kalfire E-one 100F FR?

    The Kalfire E-one is available in two models: the built-in electric fireplace (Kalfire E-one 100F) and the freestanding electric fireplace (Kalfire E-one 100F FR). The Kalfire E-one 100F is suitable for installing in, for example, a wall unit, furniture, or other housings. The Kalfire E-one 100F FR has its own steel housing and can be installed anywhere. Click here for more information about both models.

  • What is the warranty period for the Kalfire E-one?

    We believe in the quality of our products, which is why the warranty period on our electric fireplace is five years or up to 10,000 burning hours. We offer a two-year warranty for the Atmos Heating function of the fireplace. Click here for more information about the quality of and warranty terms for the Kalfire E-one.

Installation

  • Do I need a water connection to install the Kalfire E-one?

    No, the Kalfire E-one is fully electric! The only thing you need to create this unparalleled fire experience is a plug socket. Simply insert the plug into the socket and turn it on. Click here to read more about the safety and convenience of the Kalfire E-one.

  • Do I need a flue to install the Kalfire E-one?

    No, the Kalfire E-one is fully electric! The only thing you need to create this unparalleled fire experience is a plug socket. Simply insert the plug into the socket and turn it on. Click here to read more about the safety and convenience of the Kalfire E-one.

Product specifications

  • Is the Kalfire E-one also available in different sizes?

    The Kalfire E-one is currently not available in any other size. You can view all available models and versions here. We are constantly working on new developments for the Kalfire E-one, such as new models, innovative features, and exclusive options. Keep an eye on this website for the latest developments!

  • Is it possible to install the Atmos Heating element in the Kalfire E-one as a retrofit?

    No, this is not possible. The Atmos Heating element can only be installed upon purchase of the Kalfire E-one. Note: the Atmos Heating element is currently only available for the Kalfire E-one 100F. Click here to view all product features of the Kalfire E-one.

  • What are the dimensions of the Kalfire E-one?

    The dimensions of the Kalfire E-one 100F and the Kalfire E-one 100F FR can be found on the specification page, or by clicking here.

  • Will additional models of the Kalfire E-one be available in the future?

    At the moment, there are only two models available: the Kalfire E-one 100F and the Kalfire E-one 100F FR. This is what we call a front model. Here at Kalfire, we are constantly developing new innovations and improving our products. Keep an eye on this website for the latest developments!

  • Is the Kalfire E-one available in different colors?

    No, the Kalfire E-one is currently only available in the colour black anthracite. Click here to view all product features.

  • What is the difference between the Kalfire E-one 100F and the Kalfire E-one 100F FR?

    The Kalfire E-one is available in two models: the built-in electric fireplace (Kalfire E-one 100F) and the freestanding electric fireplace (Kalfire E-one 100F FR). The Kalfire E-one 100F is suitable for installing in, for example, a wall unit, furniture, or other housings. The Kalfire E-one 100F FR has its own steel housing and can be installed anywhere. Click here for more information about both models.

  • Do I need a water connection to install the Kalfire E-one?

    No, the Kalfire E-one is fully electric! The only thing you need to create this unparalleled fire experience is a plug socket. Simply insert the plug into the socket and turn it on. Click here to read more about the safety and convenience of the Kalfire E-one.

  • How much energy does the Kalfire E-one consume?

    The E-one consumes very little energy: at around 110 watts (excluding the Atmos Heating element and based on Dual HD Flame Technology). Click here for more information about the sustainability and efficiency of the Kalfire E-One.

  • How much heat does the Atmos Heating element produce?

    The Atmos Heating has a heat output of 2kW (2000 watts). It produces a pleasant and continuous flow of warm air at a 45 degree angle. This ensures an optimal heating experience, which is unique for an electric design fireplace. Click here for more information about Atmos Heating.

Sales

  • Can I order the Kalfire E-one directly from Kalfire?

    No, you cannot order the Kalfire E-one directly from Kalfire; you can order it from one of our exclusive Kalfire E-one dealers. They can give you appropriate advice about the Kalfire E-one and the installation of this fireplace in your interior. Click here for an overview of all our dealers.

  • Where can I view the Kalfire E-one?

    You can view the Kalfire E-one at one of our exclusive Kalfire E-one dealers or at the Kalfire Experience Centre. Click here to find a dealer near you and make a no-obligation appointment.

Technique

  • Is it possible to install the Atmos Heating element in the Kalfire E-one as a retrofit?

    No, this is not possible. The Atmos Heating element can only be installed upon purchase of the Kalfire E-one. Note: the Atmos Heating element is currently only available for the Kalfire E-one 100F. Click here to view all product features of the Kalfire E-one.

  • Do I need a flue to install the Kalfire E-one?

    No, the Kalfire E-one is fully electric! The only thing you need to create this unparalleled fire experience is a plug socket. Simply insert the plug into the socket and turn it on. Click here to read more about the safety and convenience of the Kalfire E-one.

Is your question not listed? Please contact us.

You have to see it to believe it

Would you like to experience the ultra-realistic Kalfire E-one fireplace? This is possible at your local Kalfire E-one dealer or the Kalfire Experience Centre.

Download the Kalfire E-one brochure

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