Frequently asked questions

Frequently asked questions

Product specifications

  • Is the Kalfire E-one also available in different sizes?

    The Kalfire E-one is currently not available in any other size. You can view all available models and versions here. We are constantly working on new developments for the Kalfire E-one, such as new models, innovative features, and exclusive options. Keep an eye on this website for the latest developments!

  • Is it possible to install the Atmos Heating element in the Kalfire E-one as a retrofit?

    No, this is not possible. The Atmos Heating element can only be installed upon purchase of the Kalfire E-one. Note: the Atmos Heating element is currently only available for the Kalfire E-one 100F. Click here to view all product features of the Kalfire E-one.

  • What are the dimensions of the Kalfire E-one?

    The dimensions of the Kalfire E-one 100F and the Kalfire E-one 100F FR can be found on the specification page, or by clicking here.

  • Will additional models of the Kalfire E-one be available in the future?

    At the moment, there are only two models available: the Kalfire E-one 100F and the Kalfire E-one 100F FR. This is what we call a front model. Here at Kalfire, we are constantly developing new innovations and improving our products. Keep an eye on this website for the latest developments!

  • Is the Kalfire E-one available in different colors?

    No, the Kalfire E-one is currently only available in the colour black anthracite. Click here to view all product features.

  • What is the difference between the Kalfire E-one 100F and the Kalfire E-one 100F FR?

    The Kalfire E-one is available in two models: the built-in electric fireplace (Kalfire E-one 100F) and the freestanding electric fireplace (Kalfire E-one 100F FR). The Kalfire E-one 100F is suitable for installing in, for example, a wall unit, furniture, or other housings. The Kalfire E-one 100F FR has its own steel housing and can be installed anywhere. Click here for more information about both models.

  • Do I need a water connection to install the Kalfire E-one?

    No, the Kalfire E-one is fully electric! The only thing you need to create this unparalleled fire experience is a plug socket. Simply insert the plug into the socket and turn it on. Click here to read more about the safety and convenience of the Kalfire E-one.

  • How much energy does the Kalfire E-one consume?

    The E-one consumes very little energy: at around 110 watts (excluding the Atmos Heating element and based on Dual HD Flame Technology). Click here for more information about the sustainability and efficiency of the Kalfire E-One.

  • How much heat does the Atmos Heating element produce?

    The Atmos Heating has a heat output of 2kW (2000 watts). It produces a pleasant and continuous flow of warm air at a 45 degree angle. This ensures an optimal heating experience, which is unique for an electric design fireplace. Click here for more information about Atmos Heating.

General

  • Can I control the Kalfire E-one with an app?

    No, the Kalfire E-one can’t be operated with an app. For the operation of the Kalfire E-one a modern user-friendly remote control is included.

  • Will additional models of the Kalfire E-one be available in the future?

    At the moment, there are only two models available: the Kalfire E-one 100F and the Kalfire E-one 100F FR. This is what we call a front model. Here at Kalfire, we are constantly developing new innovations and improving our products. Keep an eye on this website for the latest developments!

  • Where can I view the Kalfire E-one?

    You can view the Kalfire E-one at one of our exclusive Kalfire E-one dealers. Click here to find a dealer near you and make a no-obligation appointment.

  • What is the difference between the Kalfire E-one 100F and the Kalfire E-one 100F FR?

    The Kalfire E-one is available in two models: the built-in electric fireplace (Kalfire E-one 100F) and the freestanding electric fireplace (Kalfire E-one 100F FR). The Kalfire E-one 100F is suitable for installing in, for example, a wall unit, furniture, or other housings. The Kalfire E-one 100F FR has its own steel housing and can be installed anywhere. Click here for more information about both models.

  • What is the warranty period for the Kalfire E-one?

    We believe in the quality of our products, which is why the warranty period on our electric fireplace is five years or up to 10,000 burning hours. We offer a two-year warranty for the Atmos Heating function of the fireplace. Click here for more information about the quality of and warranty terms for the Kalfire E-one.

Files

  • Are there dimension drawings and 3D drawing files available for the Kalfire E-one?

    Yes! All Kalfire E-one 2D and 3D drawing files for, for example, SketchUp and PaletteCAD are available in several file formats. Click here to view the files.

  • Where can I download the manual for the Kalfire E-one?

    You can download the manual for the Kalfire E-one from the product specification page. Click here to be directed to the right page.

Installation

  • Do I need a water connection to install the Kalfire E-one?

    No, the Kalfire E-one is fully electric! The only thing you need to create this unparalleled fire experience is a plug socket. Simply insert the plug into the socket and turn it on. Click here to read more about the safety and convenience of the Kalfire E-one.

  • Do I need a flue to install the Kalfire E-one?

    No, the Kalfire E-one is fully electric! The only thing you need to create this unparalleled fire experience is a plug socket. Simply insert the plug into the socket and turn it on. Click here to read more about the safety and convenience of the Kalfire E-one.

Technique

  • Is it possible to install the Atmos Heating element in the Kalfire E-one as a retrofit?

    No, this is not possible. The Atmos Heating element can only be installed upon purchase of the Kalfire E-one. Note: the Atmos Heating element is currently only available for the Kalfire E-one 100F. Click here to view all product features of the Kalfire E-one.

  • Do I need a flue to install the Kalfire E-one?

    No, the Kalfire E-one is fully electric! The only thing you need to create this unparalleled fire experience is a plug socket. Simply insert the plug into the socket and turn it on. Click here to read more about the safety and convenience of the Kalfire E-one.

Sales

  • Can I order the Kalfire E-one directly from Kalfire?

    No, you cannot order the Kalfire E-one directly from Kalfire; you can order it from one of our exclusive Kalfire E-one dealers. They can give you appropriate advice about the Kalfire E-one and the installation of this fireplace in your interior. Click here for an overview of all our dealers.

  • Where can I view the Kalfire E-one?

    You can view the Kalfire E-one at one of our exclusive Kalfire E-one dealers. Click here to find a dealer near you and make a no-obligation appointment.

Is your question not listed? Please contact us.

You have to see it to believe it

Would you like to experience the ultra-realistic Kalfire E-one fireplace? This is possible at your local Kalfire E-one dealer or the Kalfire Experience Centre.

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